The agentic era of UX
Weekly curated resources for designers — thinkers and makers.
“If we’re being honest with ourselves, the transformative new era hasn’t been so transformative yet. We were given the ‘most profound technology since fire,’ and companies have used it to make fake candles.
The next stage of this argument is to tackle a thornier problem: AI is seen as a loose-leaf solution rather than a new paradigm of user experience. We know that the value of UX comes from understanding a user’s entire journey and holistically supporting them along the way; yet, AI is being tacked onto today’s experiences to solve micro user needs instead of transforming from end-to-end.”
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Editor picks
AI isn’t human, it’s math →
How contradictory claims can reasonably coexist.Design shifts →
Shifting our practices, mindsets, and the focus of design.Life after Spotify →
What no one tells you about life after layoffs.How AI damages brand trust →
The underlying concerns consumers hold.
The UX Collective is an independent design publication that elevates unheard design voices and helps designers think more critically about their work.
Lessons learned when you reach 40, by Frank Chimero →
Make me think
We need to rewild the internet →
“Our online spaces are not ecosystems, though tech firms love that word. They’re plantations; highly concentrated and controlled environments, closer kin to the industrial farming of the cattle feedlot or battery chicken farms that madden the creatures trapped within.”AI at work is here. Now comes the hard part →
“Despite fears of job loss, leaders report a talent shortage for key roles. And as more employees eye a career move, managers say AI aptitude could rival experience. For many employees, AI will raise the bar but break the career ceiling.”The man who killed Google Search →
“Under Raghavan, Google has become less reliable, less transparent, and is dominated by search engine optimized aggregators, advertising, and outright spam.”
Little gems this week
How to help users spot AI-powered features →
How all-you-can-eat buffets are designed →
Tools and resources
Building opinionated products →
How to focus on your vision and values.Make your Figma components work harder →
Figma components are a form of art.Designing accessible Apple Watch apps →
How constraints require designers to think out of the box.
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