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The Twitter X dilemma: trust as a finite resource in UX
Weekly curated resources for designers — thinkers and makers.
“Do you still trust Twitter? Do you feel like it is “the world’s most accurate, real-time information source and a global town square for communication?” Since October 2022, big changes have shaken up the company both internally and externally, which has led to an erosion of user trust in the platform.
But does trust really matter in user experience? If Twitter works (generally) as advertised and has become as ubiquitous as it is, why should it matter whether or not the average user “believes” in the product?”
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Why I no longer believe in Content Design →
Content Design is broken and we can’t fix it alone.
No exit — every feed is a traffic jam →
Scrolling down infinite feeds is getting us nowhere.
Why smaller, more private communities are thriving →
Small is the new big in social.
The UX Collective is an independent design publication that elevates unheard design voices and illuminates the path to design mastery and critical thinking. Here’s how we’re boosting stories through our partnership with Medium.
Make me think
Just normal web things →
“If something navigates like a link, let me do link things. Let me right click on the link without it navigating so I can open the context menu that lets me do other link things (like copying link text, copying link address, etc.) Let me use usual link keyboard shortcuts (like ctrl + click on Windows) to open in a new tab. Just normal link things.”
A brief history of consumer culture →
“It would be feasible to reduce hours of work and release workers for the pleasurable activities of free time with families and communities, but business did not support such a trajectory.”
Taste as gatekeeping →
“Watch out for people using “good taste” and “bad taste” as exclusionary terms. Historically, taste has been an elitist concept and intentionally kept blurry and subjective to prevent people from accessing certain places, groups, or opportunities.”
Little gems this week
Tools and resources
Building accessible forms →
React-ing to accessibility.
Numbers or brackets? →
Which one is better for numeric questions?
Accordions on desktop →
When and how to use them.
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