What can designers learn from Amazon getting sued?
Weekly curated resources for designers — thinkers and makers.
The FTC has slapped Amazon with a lawsuit, accusing the company of duping millions of customers into signing up for its Prime subscription service through deceptive user interface designs.
But the lawsuit goes even deeper. Amazon allegedly made canceling subscriptions an odyssey, with a purposefully complicated labyrinthine process designed to distract and prevent customers from abandoning the paid service.
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5 power phrases for UX Leaders →
Having a vision and putting it to work.
Wasting talent →
Your design is only as good as your organization’s ability to problem solve.
Democratization won’t save UX Research →
And why it is a band-aid for a deeper problem.
How designers can beat AI at design →
Sometimes all it takes is a human touch.
How to design future governance →
Beyond modern society and liberal democracy.
The UX Collective is an independent design publication that elevates unheard design voices and illuminates the path to design mastery and critical thinking. Here’s how we’re boosting stories through our partnership with Medium.
Make me think
The silent end of Adobe XD →
“It seems that Adobe made the decision to do this in late 2022, without announcing the news or making it public. While it’s understandable why they want to discontinue the product (they will still support existing customers), it speaks volumes as to how little market share there was for Adobe XD if it was possible to remove the app from the catalog without any noise.”
AI: first new UI paradigm in 60 years →
“AI is introducing the third user-interface paradigm in computing history, shifting to a new interaction mechanism where users tell the computer what they want, not how to do it — thus reversing the locus of control.”
What’s unAI-able →
“Jobs that involve a blend of these human-driven decision-making competencies are likely to evolve rather than disappear, requiring professionals to shift their competence.”
Tools and resources
Designing for inclusion →
Key practices of accessible design.
Stakeholder research →
Why you should talk with stakeholders before talking with customers.
A-ha moment in UX →
A simple approach to discover your product’s a-ha moment.
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